Locations

Downtown

  • 203 SW 9th Ave
  • Portland, OR 97205
  • (503) 222-0990

Hawthorne

  • 3574 SE Hawthorne
  • Portland, OR 97214
  • (503) 239-7561

Hours

  • Mon-Thur 10-7
  • Fri-Sat 10-8
  • Sun 11-6

You can't lose!

  • Weiss / Cameron / Hill

    "DRUMGASM" LP - (w/MP3) $14.99
    OUT NOW Let's get this out of the way - for the casual listener, the musical window shopper, there is just nothing for you here. This musi... (Click the album for more)
    • $14.99 Vinyl
  • $14.99 on sale!

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About & FAQ:

ABOUT US

Jackpot Records began in 1997 in Portland, Oregon's Hawthorne neighborhood as an independent retailer set on getting music into the hands and ears of the people who love it. Opened by owner Isaac Slusarenko, Jackpot Records is founded on the idea that the music matters, offering a wide selection of both new and used CDs, LPs, DVDs and other collectibles. In 2001, Slusarenko opened a second location in Portland's bustling downtown, spanning the Willamette River to bring the unique experience that is Jackpot Records to both east and west Portland. In addition to providing both a brick-and-mortar location as well as an internet presence, Jackpot Records enjoys giving back to the community that supports it by offering free, all ages in-store performances, signings and meet-n-greets, as well as an annual film festival that centers on music-related cinema.

In 2004, an independent record label of the same name was born into the Jackpot Records family. In its current conception, Jackpot Records operates as a reissue label featuring albums and bands that have been seminal within their respective genres. To date, Jackpot Records has reissued works from The Wipers, Beauregarde, Jandek, The New Dawn and MIJ, with more on the way. Care is paid to giving each album the most authentic and true-to-form representation, with all recordings taken from the original master tapes whenever possible.

MAIL ORDER POLICY

Dear friends who are far away, thank you for choosing Jackpot Records! We are happy to do our best to get you connected with the fine goods you are seeking.

Though we try to stay on top of it, the independent retail industry is a swiftly changing beast. As such, we cannot be responsible for listed price changes that occur quicker than we can update our site. If there is a pricing difference that is not reflected on the site, we will inform you before shipping.

Payment will be accepted online via PayPal, which is a secure and easy means of ordering. If you would like to pay with a credit card, you can do so via PayPal. Apologies, but we are unable to accept payment in the form of cash, check or money order at this time, nor can we accept orders over the phone. Shipping is not included in pricing on our website, and will be added at the time of checkout.

All orders will be shipped in mailers designed for the items being shipped, NOT in some jury-rigged postal box. We're all record collectors here at Jackpot Records and know firsthand the frustration in receiving a great record in terrible packaging. We will pack your items as carefully and lovingly as if we were sending it to ourselves. Please note that we are a small operation that packs each order by hand. We try to be as efficient with this as possible, and typically fill orders within 1-2 days after receiving them. All orders ship via the United States Postal Service.

Please allow 2-3 weeks for delivery. Depending on the country, customs can add time to delivery, so please keep this in mind while eagerly awaiting your order. Jackpot Records is not responsible for product loss or damage once an order is in the hands of USPS. For other shipping arrangements, please contact us.

RETURNS

Product is only returnable if defective. Please contact us before returning defective product, so that we can know to expect it and be prepared with a new copy for you. Please note that defective product must be returned within 30 days from date of purchase and should have proof of purchase from Jackpot Records.

For mailorder, returned product may be exchanged for the same item or returned for a refund. You, the customer, are initially responsible for the cost of shipping the item back to Jackpot Records, but will be reimbursed for these charges once we have received the item back. If an item is purchased in our physical store, please note that it is returnable only for store credit or exchange for the same item, no cash refunds.

CONSIGNMENTS

At this time, Jackpot Records is unable to take items for consignment. If you are looking to have your product sold in our stores, please have your distributor contact us.

IN-STORES

Jackpot Records is extremely grateful be able to provide a free, all ages opportunity to support music and community in the form of in-store performances. Due to the high volume of artists that contact us, coupled with a tight schedule that results from neighborly consideration, please understand that we cannot entertain every request. We really appreciate your consideration!

HIRING

If you are interested in joining the Jackpot Records family, feel free to drop off a resume at either store. Please bring resumes in personally, as we do not accept resumes via email or post.

SPECIFIC REQUESTS

Looking for something you don't see on our site? Please let us know! We are more than happy to do what we can to find you what you're looking for.

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